JCP&L continues to find ways to assist customers during the coronavirus pandemic and its aftereffects. They will NOT resume normal collections or shut-off activity until at least July 1, 2020 and will comply with any state orders to postpone these activities as long as necessary. They encourage all customers with overdue balances who are unable to reach a payment arrangement to pay what they can to keep their total balance as manageable as possible. Customers may be income-eligible for energy assistance programs during this health emergency. Please check with your local agencies to confirm how they are handling applications during this crisis or call 1-800-662-3115.